What does the term "reactive maintenance" refer to in the context of car washes?

The term "reactive maintenance" refers specifically to addressing repairs and issues as they occur, rather than planning repairs in advance or performing regular maintenance tasks. In the context of car washes, this approach means that when a piece of equipment fails or a problem arises, the maintenance team responds to the issue in real-time to ensure the car wash operations can continue or return to normal as quickly as possible. This type of maintenance is often necessary to handle unexpected breakdowns and to minimize the interruption of services for customers, ensuring that the car wash remains operational even when unforeseen issues happen. The focus is primarily on quick responses to immediate problems rather than on preventive measures or scheduled maintenance timelines.